User's Manual© 2011 All rights reservedFor the most recent version of this manual please visithttp://www.primera.com/manuals.html021711-511287RX9
6 Label StockSection 2: Label StockA. LABEL AND ROLL SPECIFICATIONSA wide variety of label stock can be used in the Printer. Referto the specificati
Label Stock 7Max MinLabel width 8.25" (209mm) 0.75" (19mm)Liner/media width 8.375" (212mm) 1.5" (38mm)Label height/length 17"
8 Label StockRoll SpecificationsNote on Label Orientation: If you are using an applicator to apply your labels, be sure to order label stock with the
Label Stock 9B. INSTALLING LABEL STOCKThe following steps will guide you through loading label stockin your printer:Make sure power is connected and p
10 Label Stock3. Remove any shipping tape from your label stock roll toensure that it can unroll freely, making certain that noadhesive portion is ex
Label Stock 117. Place the leading edge of the label stock underthe "label stock" symbols on the Throat Guides.The label stock should be p
12 Label StockC. ADJUSTING THE LABEL STOCK TOF (TOP OF FORM) SENSORIf you are using label stock other than standard square / rectangular diecut labels
Label Stock 13The sensor can only be moved a maximum of 2.3 inches from the left side of the printable area. This means that themaximum diameter circu
14 Label StockD. SET THE STOCK SENSOR MODEThe stock sensor mode refers to the method the printer will useto detect the print starting position for eac
Label Stock 15Continuous. (Sensor off) If you have continuous stock with nodie-cut, reflective mark or holes, set the sensor type toContinuous. This w
There are interactive features that will allow you to jump to different locations within the document. Each listing inthe Table of Contents is interac
16 Label StockThere are two different output modes:Present labels? - Yes (Default). This setting will cause theprinter to feed the last label printed
Using RFID 17Section 3: Using RFIDA: SETUPRFID Label Stock should have an antenna imbedded betweenthe label adhesive layer and the liner. The antenna
18 Using RFIDNote: Write success is less likely as you move the marker away from thecenter of the label. Important Note: The remaining steps are optio
Using RFID 19If write failures continue even after adjusting the positionof the writer, try adjusting the Antenna Power. First selectStop Test. Now
20 Using RFIDC. OTHER FUNCTIONSBatch Reading Test. (Optional) After printing and encodinglabels you may run a Batch reading test to verify that eachla
Ink Cartridges 21Section 4: Ink Cartridges (Status Monitor)PTStatus or Status Monitor is used to interact with the printerfor gathering ink levels, ma
22 Ink CartridgesA: MONITORING INK LEVELSInk levels can be monitored at any time by using the StatusMonitor. Immediately after printing starts the St
Ink Cartridges 23B. USING THE COST ESTIMATORThe cost estimator is found on the last tab of the StatusMonitor. The Status Monitor automatically opens
24 Ink CartridgesC. REPLACING INK CARTRIDGES / LOW INK WARNINGYou can replace cartridges at any time or wait for the Low InkWarning to prompt you to r
Ink Cartridges 252. Remove the cartridge by pressing the corresponding colored tab on the back of the printhead. The cartridgewill pop up slightly.
iiiTable of ContentsSection 1: Getting Started...1A. Choosing a Good Locat
26 Ink Cartridges5. Place the new cartridge into its corresponding colored slot.Press down near the back of the cartridge until it clicks intopositio
Printing 27Section 5: Printing A. USING NICELABELYour printer ships with a basic version of Niceware's NiceLabelsoftware. This easy-to-use softw
28 Printingb. Select your printer. This should be the Color LabelPrinter 900. Click Finish. 3. Now you will see your label in the Document Window.Y
Printing 294. Now, insert a barcode.a. Click the Barcode Tool Icon from the Toolbox. You willnow have a Barcode Cursor that can be positioned anywher
30 Printingb. The first screen in the Barcode Wizard will allow youto select the type of Barcode you wish to print. Youcan also enter the data to be
Printing 315. Now insert a Picture. Click on the Picture Tool Icon in thetoolbox. You will now see a Graphics Cursor. Drag thecursor to the general
32 Printingb. There are other tools at your disposal to align theobject or add shapes. On the right side of the screenyou will see alignment tools so
Printing 33B. CREATING BARCODES IN NICELABELa. Click the Barcode Tool Icon from the Toolbox. b. You will now have a Barcode Cursor that can be positi
34 Printingiii. This contains four tabs, General, Check Digit, HumanReadable and Details.iv. The General Tab allows you to choose the appropriatebarco
Printing 35When you change the barcode dimension directly from thescreen by moving the drag handle, the changed dimension willalso appear in this dial
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36 PrintingC. PRINTING FROM OTHER PROGRAMSSince this printer uses a standard Windows printer driver youcan print from any application you would like.
Printing 373. Choose the right printing program. There are many different applications that are capable of printing to theRX900. However there are on
38 PrintingAdjust print alignment using the Status Monitor. Go to theAlignment Tab (third tab). Three items can be adjusted here:• Tear off Position
Printing 39You may have to make severaladjustments to one or more ofthese values. After each adjust-ment you can click the Test buttonto print a smal
40 PrintingTOF. Decrease the Top of form by 10. This will cause theprinter to start printing before the label and ensure a fullyprinted label.Note: It
Printing 41To find Driver Settings:Click the Start button, choose Printers and Faxes (XP), Printers(Vista), Devices and Printers (Windows 7). Right-c
42 PrintingPaper SizeIf you are using NiceLabel, this setting is adjusted during thelabel setup wizard. If you are using a program other thanNiceLabe
Printing 43Ink CartridgeColor + Black is best for images that have large areas of blackgraphics or text. Although you can print these same imageswith
44 PrintingBest for Photos mode is best used for photographic imageswhere accurate color reproduction is very essential. Imagesprinted in this mode w
Troubleshooting and Maintenance 45Section 6: Troubleshooting and MaintenanceA. SOLVING PRINT ALIGNMENT PROBLEMS Image is Vertically OffsetThe RX900 de
Getting Started 1Section 1: Getting StartedTHANK YOU…...for choosing an RX900 Color RFID Printer. The RX900 Printerwill print razor-sharp text and b
46 Troubleshooting and Maintenancebacking, try label stock that has a black mark on the backto show where the label begins. You will need to changethe
Troubleshooting and Maintenance 47Page Size. Often the page size is not large enough for the label. If this is the case you may see white space on the
48 Troubleshooting and Maintenanceprint quality. Align the printhead by opening the PTStatusMonitor. Click on the Align Printhead button on theCartr
Troubleshooting and Maintenance 498. Media. Make sure your label stock is inkjet printable.Many thermal label stocks look the same as inkjet but dono
50 Troubleshooting and Maintenance2. Resolution. Resolution is measured in dots per inch ordpi. 300 dpi is sufficient to get the best possible qualit
Troubleshooting and Maintenance 514. Color Mode. Set the color mode in the source graphicapplication to CMYK. In most cases this will produce themost
52 Troubleshooting and MaintenanceD. CREATE A SUPPORT REPORTIf you are encountering any problems with you RX900 techsupport may ask you to create a Te
Troubleshooting and Maintenance 53F. CLEANING THE PRINTHEADIt may be necessary to clean the print head nozzles if younotice reduced print quality, or
54 Troubleshooting and MaintenanceManual method:1. Remove the printhead using the instructions in Section 5G.2. Moisten a lint-free cloth with water
Troubleshooting and Maintenance 552. Remove all cartridges. Press the release tab at the front ofthe carriage to release the latch.3. Remove the prin
2 Getting StartedB. UNPACKING AND INSPECTIONWhile unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. M
56 Troubleshooting and Maintenance4. Locate a new printhead and place it in the carriage. 5. Close the latch until you hear a click.RX900.qxd 2/17/2
Troubleshooting and Maintenance 576. Press the Pause and Load/Feed buttons simultaneously tomove the print carriage back to normal position.7. Now ali
58 Troubleshooting and MaintenanceI. TECHNICAL SUPPORTIf you have difficulties in operating your Printer, the proce-dures in this manual and the softw
Technical Specifications 59Section 7: Technical SpecificationsPrint Method: Thermal inkjet with Primera Imaging Perfection enhancementsPrint Resoluti
60 Notices and WarningsSection 8: Notices and WarningsNotices: The information in this document is subject to change without notice.NO WARRANTY OF AN
Notices and Warnings 61For Users in Canada: This digital apparatus does not exceed the Class B limitsfor radio noise for digital apparatus set out on
62 IndexIndexAlign Printhead...47Alignment Tab ...
Index 63Print Quality ...42, 47Printer Driver Settings ...
Printed in the United States of AmericaP/N 511287RX900.qxd 2/17/2011 1:33 PM Page 64
C. IDENTIFYING THE PARTSThis illustration shows the front of the printer with its controlbuttons and LED indicator lights.The Pause Button pauses the
4 Getting StartedThis illustration shows the input ports and power switch foundon the rear panel of the printer. This illustration shows the interior
Getting Started 5D. COMPUTER SPECIFICATIONSRecommended PC SpecificationsFor optimal printing speed you must have a PC with the following recommended
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